After dealing with some ostrich-egg problems which always arrive in the form of SMSes almost daily at late evening, I shall pen down some learning.
Disclaimer: This is not directed at anybody. I learn through experiences, so this is but one example of my learning.
1. People wants to be assured, not challenged.
What may seem important to us may not be viewed so by others. Even the most understanding leader can never understand the shoes you are in when they have never been in your shoes. It is almost similar to convincing an eskimo that staying in a HDB flat is more comfortable than that in an igloo.
Perhaps misunderstandings are often caused by miscommunications, the way we try to drive our point across. Do we put it in an assuring manner i.e. I understand that… but… please let me know if… I am sorry… I promise I will… or in a challenging manner i.e. I know… but… if… then I doubt so.
If you are not convinced, whichever you want others to do unto you, you do unto others.
2. Humility
I learnt the art of apologising. Initially I thought I was possessed. “Sorry” seemed to be the hardest word to say. If my apology can allow our relationship to draw closer, why not?
